1. Initial Health Check

Before any French Bulldog puppy leaves our care at Neema French Bulldogs, they undergo a comprehensive veterinary examination. This check is crucial as it assesses the overall health of the puppy, verifying that they are free from any contagious diseases and health concerns. During this check-up, the veterinarian evaluates vital signs, conducts physical examinations, and performs necessary tests. We believe in transparency, so we share the results of this health assessment with you, providing a clear picture of your puppy’s condition before adoption. This diligent approach is part of our commitment to ensuring that each puppy is healthy and ready to join their new family.

2. Health Certificate

Accompanying each French Bulldog puppy is a health certificate issued by a licensed veterinarian. This official document serves as a testament to the puppy’s health status, confirming that they have been thoroughly examined and are fit for travel and companionship. The health certificate includes vital information such as vaccination status, any treatments administered, and a general overview of the puppy’s well-being. This documentation is not only essential for your peace of mind but is often required by pet travel regulations and may be necessary for certain pet insurance policies.

3. Genetic Health Guarantee

At Neema French Bulldogs, we stand firmly behind the health and quality of our puppies, which is why we offer a genetic health guarantee for a specified duration, typically two years. This guarantee covers hereditary health conditions known to affect French Bulldogs, including Brachycephalic Airway Syndrome, Intervertebral Disc Disease (IVDD), and Patellar Luxation. Should your puppy develop any of these genetic issues within the guarantee period, we are committed to working with you to address the situation. This may involve providing guidance on treatment options or facilitating a return or exchange of the puppy, depending on the circumstances. Our goal is to ensure that you feel supported throughout your puppy’s life.

4. Return Policy

In the unfortunate event that your puppy is diagnosed with a serious health issue within the guarantee period, we offer a straightforward return policy. This policy allows you to return the puppy to Neema French Bulldogs for a full refund or exchange, ensuring that you have options in case of unforeseen circumstances. We understand how distressing it can be to face health challenges with a new pet, and we want to alleviate that stress by providing a clear path forward. Our team is here to assist you with the return process and to discuss your options, as we prioritize the welfare of both our puppies and their new families.

5. Post-Adoption Support

We strongly encourage all new owners to schedule a veterinary check-up within 48 hours of bringing their French Bulldog puppy home. This initial visit is vital not only for the health of your new pet but also to establish a relationship with your veterinarian. During this check-up, your vet can confirm the health status of your puppy and provide guidance on vaccinations, nutrition, and preventative care tailored to French Bulldogs. We believe that ongoing communication and support are essential, so we remain available to answer any questions or concerns you may have as your puppy settles into their new environment.

6. Vaccination and Preventative Care

All of our French Bulldog puppies are up-to-date on vaccinations and deworming treatments before they leave our care. We follow a strict vaccination schedule to ensure that each puppy is protected against common diseases and illnesses. Along with your puppy, you will receive detailed records of all vaccinations, treatments, and medications administered. This information is crucial for your veterinarian and helps establish a comprehensive health history for your new pet. We also provide guidance on future vaccinations and preventative care, ensuring you are equipped to maintain your puppy’s health moving forward.

Important Considerations

Follow-Up Care: To maintain the integrity of the health guarantee, it is essential that you provide regular veterinary care for your puppy. This includes ensuring they receive all recommended vaccinations, routine check-ups, and preventative treatments. Establishing a routine with your veterinarian is key to keeping your French Bulldog healthy and happy.
Limitations of the Guarantee: While our health guarantee covers specific hereditary conditions, it does not extend to health issues arising from neglect, abuse, or failure to provide proper care, nutrition, and a safe environment. Adhering to a responsible pet care routine is vital for the long-term health of your puppy.

This comprehensive health guarantee reflects our commitment at Neema French Bulldogs to the well-being of our French Bulldog puppies and provides peace of mind for their new families. If you have any questions about the guarantee, the health of your puppy, or any other concerns, please feel free to reach out to us anytime. We are here to support you and ensure a happy, healthy life for your new companion!

French Bulldog Puppy Return Process

Initial Contact: If you find yourself in a situation where you need to return your puppy, the first step is to contact Neema French Bulldogs as soon as possible. We encourage open communication, and we’re here to assist you. You can reach out via phone or email to discuss your concerns and the reasons for the return. This allows us to understand your situation better and decide on the best course of action.

Review of the Health Guarantee: When you contact us, we will review the details of our health guarantee. If the return is due to a health issue that falls within the guarantee parameters, we will guide you through the necessary steps. Be prepared to provide any relevant documentation, such as veterinary records or health certificates, to support your case.

Return Authorization: Once we have discussed your situation, we will issue a return authorization if applicable. This document will outline the terms of the return, including any specific instructions you need to follow. It’s important to keep this authorization on hand, as it will facilitate the return process.

Preparation for Return: Before returning the puppy, ensure that they are safely secured in an appropriate carrier. We recommend using the same type of carrier that was provided during the initial transport to help the puppy feel more comfortable. Be sure to include any items that were sent with the puppy, such as their health records, toys, or blankets, to assist with their transition.

Scheduling the Return: We will work with you to schedule a convenient time for the return. Depending on your location and circumstances, this may involve bringing the puppy back to our facility or arranging for a designated drop-off point. We strive to make this process as stress-free as possible for both you and the puppy.

Post-Return Assessment: Once the puppy is returned to Neema French Bulldogs, we will conduct a health assessment to evaluate their condition. This examination ensures that the puppy is in good health and helps us determine the appropriate next steps. Based on the findings, we can discuss options such as rehoming or medical care if necessary.

Refund or Exchange: If the return falls under our health guarantee, we will facilitate a full refund or discuss the option of exchanging the puppy for another, depending on your preference and the circumstances surrounding the return. Our goal is to ensure that you feel supported and satisfied with your experience.

Follow-Up Support: After the return process is complete, we remain available for any follow-up questions or concerns you may have. We value your feedback and want to ensure that you feel supported throughout this process. Our commitment to your satisfaction extends beyond the initial adoption.

Important Considerations:

Timeliness: We encourage you to contact us as soon as you feel a return is necessary. Timely communication helps us provide better support and ensures the well-being of the puppy.
Documentation: Keep all relevant documentation, including health records and any communications regarding the puppy’s health or behavior, as this will assist in the return process.
Emotional Support: Returning a pet can be an emotional decision. We understand the feelings involved, and our team is here to provide empathy and support throughout the process.

By following these steps, you can ensure a smooth and efficient return process if needed. At Neema French Bulldogs, we are dedicated to the welfare of our puppies and want to make every effort to assist you and your new pet. If you have any questions about the return process or need guidance, please don’t hesitate to reach out.

French Bulldog Puppy Health Guarantee Details

Scope of the Guarantee: Our health guarantee covers hereditary conditions known to affect French Bulldogs, specifically focusing on serious genetic health issues. Common concerns include:

• Brachycephalic Airway Syndrome: A condition affecting breathing due to their short snouts.
• Intervertebral Disc Disease (IVDD): A spinal condition that can impact mobility.
• Patellar Luxation: A knee joint issue common in smaller breeds.
  This guarantee typically lasts for two years from the date of adoption, providing peace of mind regarding your puppy’s health during this crucial period.

Veterinary Examination Requirement: To activate the health guarantee, we require that you take your French Bulldog puppy to a licensed veterinarian for a comprehensive health check within 48 hours of adoption. This visit ensures that the puppy is healthy at the time of arrival and helps establish a baseline for their ongoing care. You will need to provide proof of this initial examination, which is essential for any claims related to the health guarantee.

Documentation of Health Issues: If your puppy is diagnosed with a covered hereditary condition within the guarantee period, you must document this with veterinary records. This documentation should include:

• A detailed description of the health issue.
• The veterinarian’s diagnosis.
• Any recommended treatments or procedures.
  These records are crucial for validating any claims made under the health guarantee.

Return Process for Health Issues: If a hereditary health issue arises, we at Neema French Bulldogs will guide you through our return process. This includes:

• Notification: Contact us immediately with the diagnosis and supporting documentation.